Windows 11 Support Center. Warranty status: Unspecified - Check warranty status Manufacturer warranty has expired - See details Covered under Manufacturer warranty Covered under Extended warranty , months remaining month remaining days remaining day remaining - See details. Serial number:. Product number:. Warranty end date:. Warranty removed from product: This product was designated to be returned to HP.
Thus, the warranty has been removed from this product. Product sold by third party: This product was sold by a third party. Any warranty support needed would be completed by the third party that sold the product.
Product has been exchanged: This product has been exchanged for a new or refurbished product. Please use the product number and serial numbers of the new product to validate warranty status. Product sold without warranty: This product was sold by a reseller. Any warranty support needed would be completed by the reseller that sold the product. The serial number provided does not match the previously selected product.
Thank you for your patience. Javascript is disabled in this browser. All forum topics Previous Topic Next Topic. Level 1. Message 1 of HP Recommended. Product: HP Photosmart Operating System: Microsoft Windows 10 bit. Hi, Does anyone know whether this printer which was supported in Windows 7 is supported in Windows 10 as although the printer is recognised when I try to print in comes up in error and display 'offline'.
Tags 2. Tags: HP Photosmart Message 2 of Was this reply helpful? Yes No. Message 3 of Hi Jeet, I went through the steps that you suggested and whilst the 'HP Photosmart Series' driver is found I receive the error 'Printer is in an error state'. Message 4 of Let's try to Delete job files and restart the print spooler Whenever a print job is sent to the printer a file is created in Windows.
NOTE: Restarting PC or the printer spooler cancels all the jobs from other printer as well, so make sure all the printers installed in the PC are idle or wait for them to complete the printing. Turn off the printer using the power button.
The Services menu opens. This comprehensive process allows us to set a status for any downloadable file as follows:. We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected. Based on our scan system, we have determined that these flags are possibly false positives. It means a benign program is wrongfully flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus program.
HP has scanned your product but currently has no suggestions for driver updates. The list of all available drivers for your product is shown above. HP encountered an error while trying to scan your product. Please verify your product is powered on and connected, then try again in a few minutes. Or, view all available drivers for your product below. Not sure which drivers to choose? Let HP identify any out-of-date or missing drivers and software. The list of recommended drivers for your product has not changed since the last time you visited this page.
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Select your model. How does HP install software and gather data? Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. Facing print or scan issues after upgrading to macOS Catalina Need Windows 11 help?
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